Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Great location
Not renovated
Limited dining options
7.4/10
Very good
Rooms
6.8
Location
9.1
Service
7.8
Dining
7.0
Guest reviews
7.4/10
based on 10 reviews
6.3
6.3/10 based on 6 reviews
Toby
United Kingdom,
June
2024
8.2/10
The hotel's location is fantastic, right in the center of Kolkata with accessibility to most attractions. The rooms, though not renovated recently, are small but decent, neat, and clean. The service provided by the friendly and cordial staff creates a homely atmosphere. The dining options, while limited to Indian meals, are complimentary and offer homemade sweets during breakfast.
Rooms
7.0
The rooms are small but decent, neat, and clean.
Service
9.0
The staff provide a homely atmosphere with their friendly and cordial service.
Location
10.0
The hotel's fantastic location in the center of Kolkata offers accessibility to most attractions and nearby amenities.
Dining
8.0
The dining experience is pleasing with complimentary homemade sweets during breakfast, though limited to Indian meals.
Facilities
7.0
The hotel provides basic facilities suitable for a comfortable stay.
Clean
Not renovated
Robert
United Kingdom,
May
2024
7.4/10
The hotel is located in the center of Kolkata with accessibility to most attractions, although it was near a wedding reception venue. The rooms, although having two king-sized beds, posed coordination challenges for families. The service was appreciated during Durga Puja, offering to relocate to a better room on a lower floor the next day. The dining experience was limited to Indian meals. The location is fantastic, surrounded by malls and close to the metro station, while being in a nice area.
Rooms
6.0
The rooms were already inadequate with two king-sized beds, making coordination difficult among families.
Service
8.0
I appreciated the quality of service during Durga Puja, and the staff was friendly, offering to change my room to a better one the next day.
Location
9.0
The hotel's location is fantastic, being in the center of Kolkata with easy access to various attractions, malls, and the metro station.
Dining
7.0
The dining options were limited to Indian meals only, which may not suit all preferences.
Facilities
7.0
The facilities were adequate for my stay.
Great location
Limited dining options
Alan
United Kingdom,
May
2024
8.2/10
The hotel offers clean and decent rooms, along with tasty and affordable food in the restaurant. The service is welcoming and friendly overall, and the location is right in the center of Kolkata with good accessibility to various attractions.
Rooms
7.0
The rooms are small but decent, neat, and clean, suitable for those who have booked in advance. However, they lack facilities like a room TV and tea kettle.
Service
9.0
The staff is very welcoming and friendly, attending to all guests with politeness. During festive seasons like Durga Puja, the hotel maintains a very good atmosphere with friendly staff.
Location
10.0
The hotel is located right in the center of Kolkata, making it convenient to access most of the city's attractions. It is close to the metro station, malls, and other amenities.
Dining
8.0
The food in the restaurant is tasty and cheap, suitable for a quick bite. They offer limited Indian meal options, and during breakfast, it is complimentary.
Facilities
7.0
The hotel has basic facilities available for a comfortable stay, though some additional amenities could enhance the overall experience.
Malcolm
United Kingdom,
April
2024
7.4/10
The hotel offers spacious and clean rooms with newly decorated interiors, including two king-sized beds, making it a comfortable stay. However, the price may not fully align with the room quality.
Rooms
8.0
The rooms are spacious, clean, and well-decorated with two king-sized beds.
Service
7.0
The staff demonstrated kindness and offered to relocate me to a better room during my stay, showing good hospitality.
Location
9.0
The hotel's location in the center of Kolkata provides easy access to major attractions, eateries, and markets nearby, making it convenient for travelers.
Dining
6.0
The dining experience offered limited Indian meals, which were satisfactory, but more variety would have enhanced the experience.
Facilities
7.0
The hotel provides basic facilities to ensure a comfortable stay, though it could benefit from additional amenities to enhance the guest experience.
William
United Kingdom,
February
2024
6.4/10
I stayed at the hotel which offered a great location in the heart of Kolkata; however, the rooms were in need of renovation with dated decor and lighting. The service was average, and the location was convenient for exploring the city. The dining experience was limited to Indian meals, and the facilities were basic.
Rooms
5.0
The rooms were decidedly not renovated in the last few decades, with dingy decor and dated furnishings.
Service
6.0
The service was average; the staff seemed friendly but poorly trained in guest handling.
Location
9.0
The location was fantastic, right in the center of Kolkata and close to many attractions and amenities.
Dining
6.0
The dining options were limited to Indian meals during my stay.
Facilities
6.0
The facilities were basic, nothing extraordinary to note.
Caroline
United Kingdom,
February
2024
8.0/10
The hotel is located in the center of Kolkata, near popular amenities and a wedding reception venue. The staff is polite and cordial, attending to guests well. However, the service could be more consistent, as one employee was less polite than others. The rooms on the 1st and 2nd floors are newly decorated, spacious, and clean, but availability may be limited without prior booking.
Rooms
9.0
The rooms are spacious, newly decorated, and impeccably clean.
Service
8.0
The staff is polite and cordial, attending to guests well.
Location
9.0
The hotel is in a very good location, near a wedding reception venue and close to the metro station, malls, eateries, and markets.
Dining
7.0
Limited but offers classic Indian dishes, suitable for breakfast.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
clean
limited dining
Charles
United Kingdom,
November
2023
6.6/10
I stayed at this hotel, and while the location was excellent, right in the heart of Kolkata with easy access to attractions, the rooms were really dated and in need of renovation. The service was friendly, but there were some issues with the payment process. The dining experience was satisfactory, offering local dishes, and the facilities were decent overall.
Rooms
5.0
The room I stayed in was definitely showing its age - all pink with peeling walls and harsh lighting. The bed cover had seen better days, with stains and tears, not the most pleasant sight.
Service
7.0
The staff was friendly and helpful during my stay, but there were some payment complications which affected the overall experience.
Location
9.0
The hotel's location is a major plus, right in the center of Kolkata, making it convenient for exploring the city and close to the metro station and shopping malls.
Dining
6.0
I enjoyed the local dishes offered during my stay, but the dining experience overall was average.
Facilities
7.0
The facilities were decent, nothing extraordinary but satisfactory for a short stay.
John
United Kingdom,
August
2023
8.2/10
The hotel is located in the center of south Calcutta, near a wedding reception venue, offering accessibility to many attractions. The rooms were spacious but lacked some essential facilities, making coordination difficult for parties with bookings. The service was warm and welcoming, especially during durga puja. The dining experience was superb, surprising guests with seasonal local products. Overall, a good value for money stay in a convenient location.
Rooms
7.0
Spacious rooms but lacked some facilities.
Service
9.0
Warm and welcoming service, especially during durga puja.
Location
8.0
Conveniently located near a wedding reception venue in the center of south Calcutta.
Dining
9.0
Superb dining experience with seasonal local products.
Facilities
8.0
Adequate facilities provided.
Convenient location
Lacked room facilities
Christopher
United Kingdom,
June
2023
7.4/10
The hotel is conveniently located in the center of Kolkata, close to various attractions and public transport. The rooms, although small, are decent, clean, and well-maintained. The service was friendly but could improve in efficiency and communication. The dining options are limited to Indian meals. Overall, a good value for money stay with a few areas for enhancement.
Rooms
8.0
The rooms, while small, are decent, neat, and clean.
Service
7.0
The service was friendly but could be more efficient and clear in communication.
Location
9.0
The hotel's location is fantastic, right in the center of Kolkata with accessibility to major attractions.
Dining
6.0
The dining options are limited to Indian meals.
Facilities
7.0
The hotel provides basic facilities, but nothing extraordinary.
Eric
United Kingdom,
May
2023
7.4/10
The hotel's rooms are small but decent, neat, and clean, offering a tasty and affordable dining option. However, the decor seems outdated with peeling walls and worn bed covers. The central location is a major plus point with easy access to attractions and eateries.
Rooms
7.0
The rooms are small but decent, neat, and clean.
Service
8.0
The service was attentive, with the staff going the extra mile to accommodate guests.
Location
9.0
The hotel is ideally situated right in the center of Kolkata, close to the metro station and various attractions.
Dining
7.0
The dining options are limited but offer tasty Indian meals, with complimentary breakfast provided.
Facilities
6.0
The hotel offers basic facilities, suitable for a quick stay.
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